Frequently Asked Questions
Everything you need to know about your Momcozy experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-15 business days.
What is your return policy for apparel and nursing bras?
We offer a 30-day return policy for most items. For hygiene reasons, apparel and bras must be unworn, unwashed, and in their original packaging with tags attached.
How do I determine the correct size for my nursing bra?
We provide a detailed Size Guide on every product page. We recommend measuring your bust and underbust while wearing a non-padded bra to ensure the most accurate fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 30 minutes of placing your order by contacting our support team.
Are Momcozy products BPA-free and safe for my baby?
Yes, all Momcozy products, including our wearable pumps and feeding accessories, are made from food-grade materials and are 100% BPA-free for your safety.